Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: November 24, 2025
Real1Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect edited
1.1 Personal Information edited
We collect information that you provide directly to us, including:
Name, email address, phone number, and contact details Test
Professional information (broker license, RERA registration, company details)
Identity verification documents (PAN card, Aadhaar, business registration)
Bank account details for commission payments
Profile information and preferences
1.2 Usage Information
We automatically collect certain information when you use our platform:
Device information (IP address, browser type, operating system)
Usage data (pages visited, features used, time spent)
Location data (with your permission)
Cookies and similar tracking technologies
1.3 Property and Transaction Information
Information related to your real estate activities:
Property listings you view, share, or inquire about
Lead and client interaction data
Transaction history and commission records
Communication with clients and developers
2. How We Use Your Information
2.1 Platform Services
We use your information to:
Provide and maintain our platform services
Process your registration and verify your identity
Enable property listings and lead management
Process commission payments and transactions
Provide customer support and respond to inquiries
2.2 Communication
To communicate with you about:
Service updates and new features
Property alerts and lead notifications
Marketing and promotional materials (with your consent)
Important notices and policy changes
2.3 Improvement and Analytics
To improve our services:
Analyze usage patterns and user behavior
Develop new features and services
Conduct research and analytics
Ensure platform security and prevent fraud
3. Information Sharing and Disclosure
3.1 With Your Consent
We share your information when you explicitly consent, such as:
Sharing your contact details with property developers
Displaying your profile to potential clients
Publishing testimonials or success stories
3.2 Service Providers
We may share information with third-party service providers who assist us:
Payment processing and banking services
Cloud hosting and data storage
Email and SMS communication services
Analytics and marketing tools
3.3 Legal Requirements
We may disclose information when required by law:
Compliance with legal obligations and court orders
Protection of our rights and property
Prevention of fraud or illegal activities
Response to government requests
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption of data in transit and at rest
Secure server infrastructure and regular security audits
Access controls and authentication mechanisms
Regular security training for our team
Incident response and breach notification procedures
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Access and Correction
You have the right to:
Access your personal information
Correct inaccurate or incomplete data
Request a copy of your data
Update your profile and preferences
5.2 Data Deletion
You can request deletion of your account and personal information, subject to:
Legal obligations to retain certain data
Pending transactions or disputes
Legitimate business purposes
5.3 Marketing Communications
You can opt-out of marketing communications at any time:
Unsubscribe links in emails
Account settings and preferences
Contact our support team
5.4 Cookies and Tracking
You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.
6. Data Retention
We retain your personal information for as long as necessary to:
Provide our services and maintain your account
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce our agreements
Maintain business records and analytics
When information is no longer needed, we securely delete or anonymize it.
7. Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
9. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Posting the updated policy on our website
Sending email notifications to registered users
Displaying prominent notices on the platform
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@real1connect.com
Phone: +91 9876543210
Address: Business Park, M3M URBANA, 2A, 6th Floor, Tower-B, Sector 67, Gurugram, Haryana 122018